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Forgotten or Incorrect Passwords
If you have forgotten or cannot login with the password you are using, please fill out the form with all required information and your password will be manually reset within 24-48 business hours.
Missing Courses on Your Account
Courses are downloaded from Topnet the second week of each semester or term (end of the first week for each summer term). Students who register late, have late fees, holds on their account, etc., may not appear in the appropriate course rosters.
To Resolve this Issue:
Contact the Instructor for the course. They can add you to the course roster using your WKU ID.
* If your Instructor needs assistance adding you to the roll, he/she may contact Educational Technology.
Problems Uploading Files
If you are having problems uploading files or your instructor is having problems opening files, please read below:
Removing Files from your Portfolio
Students/Faculty cannot remove files from the Portfolio System. Only system administrators can remove files. Please provide all required information on the following form:
These requests are processed in the order they are received and generally within 24-48 business hours. If you do not provide all of the information on the form as described on the page, your request may not be completed.
Other questions or concerns
Please contact the Portfolio Administrator email@example.com